Qantas Announces More Rewards and Status Support for Qantas Frequent Flyers
Updated: Aug 4, 2020
Qantas announced on Tuesday additional rewards and status support for Qantas Frequent Flyer Members. For the rest of 2020, the carrier will add up to 50 percent more Classic Flight Reward seats making it easier for guests to use points on domestic and Trans-Tasman flights.
Yesterday (July 14, 2020), Qantas announced more rewards and status support for Qantas Frequent Flyer members, including an increase of up to 50 percent in available Classic Reward Seats, making it easier for guests to use points on domestic and Trans-Tasman flights. The additional seats will be available for popular destinations in Australia and New Zealand including Cairns, Sunshine Coast, Sydney, Queenstown and Auckland (once flights resume). Additionally, the carrier will be giving tiered status members (Silver and above) one-off Status Bonus credits to compensate for reduced flying. In Tuesday’s announcement, Qantas’ CEO, Alan Joyce said,
“Australia is home to world-class destinations and Qantas is making it easier for frequent flyers to visit them. We’re adding more Planes Points and more reward seats to our most popular domestic destinations, because that’s where people will be holidaying for the rest of the year. We’re also helping our most loyal flyers maintain their travel benefits by giving them extra Status Credits in recognition of their long-term loyalty.
Speaking on the Qantas Frequent Flyer program with over 13 million members, Qantas’ Loyalty CEO, Olivia Wirth added,
“We’ve been listening to our Frequent Flyers closely over the last few months about how they feel about travel, where they want to go and how they want to use their points. What emerged was that despite what’s going on around the world, the notion of the dream trip is well and truly alive, they’re just looking to go a little closer to home. Qantas Frequent Flyers are some of the country’s biggest advocates for travel and this has been reflected in the number of bookings we’re seeing as travel restrictions ease. That’s why we’re continuing to invest in making our members’ travel dreams a reality with more choice, better value and greater flexibility.”
To help Qantas Frequent Flyers maintain their tier status, eligible Silver, Gold, Platinum and Platinum One members will automatically receive 50 percent of the Status Credits needed to maintain their tier level. The carrier is also offering additional monthly Status Credit support for those most impacted, such as customers membership year started at the peak of the crisis. Additionally, Loyalty Bonus for members will also count towards reaching or maintaining Platinum One status until December 31, 2020.
For added value on accommodations, Qantas is decreasing the number of points needed for Points Plus Pay Qantas Hotels bookings by 20 percent until December 31, 2020. Also, for a limited time, guests who book a minimum of three nights will receive 5,000 points back and can also earn up to 125 bonus Status Credits when booking select Qantas Luxury offers by August 31, 2020. Qantas is also adding flexibility for bookings made with points on Group airlines by waiving and change or cancellation fees until October 31, 2020. Additionally, the carrier is launching an improved digital experience for Qantas Frequent Flyers on July 28, 2020, which includes a new ‘Dream Planner’ that uses real time notifications to keep members informed on reward seat availability and special offers.