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Lufthansa Cargo and WiseTech Global to Launch a Direct eBooking Connection

Lufthansa Cargo and WiseTech Global plan on launching a direct eBooking connection between their systems, enhancing the process for users of the CargoWise platform for logistics and services globally.

Lufthansa Cargo Boeing 777 Freighter - Courtesy Lufthansa Cargo

On Tuesday (October 19, 2021), Lufthansa Cargo announced that they will launch a direct eBooking connection in partnership with WiseTech Global, a leading provider of logistics execution solutions. The connection between both systems will enhance the eBooking process for users of the CargoWise platform for logistics services globally. Production trials have commenced and the integration will provide CargoWise customers with a simplified booking process using their own IT systems, providing air cargo rates, flight availability and booking confirmation in real-time. The API connectivity will increase forwarder productivity, eliminate manual error-prone data entry and rekeying between systems, wile delivering increased visibility and reduced costs.

In Tuesday’s announcement, Lufthansa Cargo’s Chief Commercial Officer, Ashwin Bhat, said,

“We are pleased to be collaborating with WiseTech Global on this eBooking connection. As the air cargo industry continues to experience a rapidly changing environment, the ability to connect directly to CargoWise means we are providing our customers with booking possibilities via their own systems. Not only will this eBooking connection benefit our customers with increased efficiencies and productivity, but it is also enabling and supporting the digitalization of the logistics ecosystem. We look forward to building our partnership with WiseTech Global to enhance value for our customers and further driving the digital transformation of the whole industry.”

Also commenting on the new eBooking collaboration, WiseTech Global’s Chief Automation Officer – Air Cargo, Scott McCorquodale, said,

“The partnership between CargoWise and Lufthansa Cargo is a win for our respective customers and the industry in general. As we continue to secure global rollouts with the world’s largest freight forwarders, our eBooking functionality provides logistics operators with immediately available critical information including buy rates and flight availability, complemented by direct flight schedule feeds and increased shipment tracking visibility.

“Improving the efficiency in information flows around the industry is vital. A direct data interface for eBookings will be the start of our collaboration with Lufthansa with further functionality already in the planning, to bring additional benefits to our customers into the future. There is no question that continually investing in implementing the right technology will put airlines and forwarders in a position of strength in the future. In addition to being one of the major global players in air cargo capacity, Lufthansa Cargo is showing that it is leading the industry in technology adoption, and we support this partnership to enhance our air connectivity solutions.”

WiseTech Global is a leading developer and provider of global logistics software solutions, serving over 18,000 customers across 165 countries. The company’s customers include 41 of the top 50 global third-party logistics providers and 24 of the 25 largest global freight forwarders worldwide. Their flagship CargoWise platform forms an integral link in the global supply chain, offering a single source, deeply integrated, and truly global platform designed to meet the diverse needs of the logistics industry.

With revenue of €2.8 billion and 6.5 billion revenue ton-kilometers in 2020, Lufthansa Cargo is one of the world’s leading air freight companies, employing approximately 4,400 team members worldwide. The cargo carrier serves around 300 destinations in over 100 countries with a dedicated fleet of freighters, as well as belly-hold cargo capacity of passenger aircraft operated by Lufthansa German Airlines, Austrian Airlines, Brussels Airlines, Eurowings Discover and SunExpress. The cargo airline also operates an extensive road feeder service network. Lufthansa Cargo is a wholly-owned subsidiary of Deutsche Lufthansa AG and is the Group’s logistics specialist.

Source: Lufthansa Cargo


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