The airlines’ customers holding an Economy Class ticket will be notified when the bidding period opens for an opportunity to win an upgrade to Business Class. Once the bid is accepted, they will be charged and receive an updated booking confirmation.
On Wednesday (November 11, 2020) flydubai announced an innovative new program which allows Economy Class guests to bid for an upgrade to Business Class. When the bidding period opens, customers will be notified by e-mail for the opportunity to submit a bid. If the bid is accepted, the customer will be charged and receive an updated booking confirmation. If the guest’s bid doesn’t win an upgrade, they won’t be charged and will continue with their original itinerary. In today’s announcement, flydubai’s Senior Vice President – Commercial Operations, Jeyhun Efendi, said,
“flydubai is committed to investing in technology that enhances the passenger experience. By providing more options for flight upgrades we look forward to giving passengers additional choice and flexibility when flying with us and a unique opportunity to experience our Business Class product.”
Business Class guests enjoy enhanced benefits including a dedicated check-in counter, priority security clearance and priority baggage collection at select airports. Customers will also have access to flydubai’s Business Class Lounge at Terminal 2 as well as Emirates’ Business Class Lounge at Terminal 3 at Dubai International Airport. Once onboard, Business Class guests will experience wide, comfortable Italian leather seats as well as extra legroom. Additionally, they will be able to work with a fold-out table, dedicated power outlet and content-rich IFE system with the latest films and TV shows and a 12.1 inch touchscreen.
flydubai was founded in 2009 and currently serves over 90 destinations in 48 countries across Africa, Central Asia, the Caucasus, Europe, the GCC (Gulf Cooperation Council), the Middle East and the Indian subcontinent. The Dubai-based carrier has opened more than 65 routes to underserved markets and will expand its fleet to around 236 aircraft over the next decade. flydubai operates a single fleet type of over 50 Boeing 737s and has carried more than 75 million passengers since 2009.
Source: flydubai