Recent enhancements to Emirates’ inflight connectivity means the guests in all cabins can now enjoy some form of free connectivity once they sign up for Emirates Skywards. This has allowed an additional 30,000 Economy Class passengers to connect for free weekly.
On Friday (May 19, 2023), Emirates announced that with recent enhancements to onboard Wi-Fi connectivity, guests traveling in all travel classes can now enjoy some form of connectivity once they sign up for Emirates Skywards. Emirates has been at the forefront of inflight Wi-Fi developments and has invested over $300 million into onboard connectivity. With the recent upgrades, an additional 30,000 Economy Class guests have been able to connect to complimentary onboard Wi-Fi weekly. Skywards members, whether Blue, Silver, Gold or Platinum tier, traveling in any class can now enjoy free app messaging. First Class guests enjoy unlimited free internet if the are Skywards members, along with Silver, Gold and Platinum Skywards members traveling in Business Class. Platinum Skywards members have complimentary internet access in all cabins.
In Friday’s announcement, Emirates’ SVP – Retail, IFE & Connectivity, Patrick Brannelly, said,
“Emirates has persistently worked with our service providers to optimise and improve the connectivity experience. In March we delivered about 55% more data per customer session compared to early 2022 despite the number of sessions increasing by 68% in the same period. We will continue to work to invest in upgrades and enhancements, and our A350 aircraft will arrive with the next generation of satellite connectivity already equipped.”
Emirates Skywards Members In All Classes Can Now Enjoy Some Form of Free Onboard Connectivity - Courtesy Emirates
Following changes in January 2023, the increase in free connectivity has been very well received by guests, with an average of 450,000 users per month, a 30 percent increase compared to the same period last year. Currently, around 10 percent of guests are utilizing the complimentary onboard Wi-Fi, which increases to 11 percent on routes to Europe and Africa, and to nearly 20 percent on flights to/from the Americas. Emirates also recently announced that they will offer all new high-speed inflight broadband, powered by Inmarsat’s GX Aviation, onboard 50 Airbus A350s scheduled to enter service from 2024. In order to enjoy access to free Wi-Fi, customers need to simply join Emirates Skywards, which can be done via the Emirates or flydubai apps, directly from the Wi-Fi portal onboard, or through the carrier's website by clicking here.
Source: Emirates