Originally launched in 2014, Delta Air Lines and Virgin Atlantic Airways are celebrating the 10th anniversary of their successful joint venture partnership. Over the last decade, the partnership has delivered an array of benefits to nearly 40 million transatlantic customers.
On Tuesday (January 2, 2024), Delta Airlines celebrated the 10th anniversary of their joint venture partnership with Virgin Atlantic Airways. Since launching in 2014, the partnership has delivered a range of benefits to nearly 40 million guests traveling across the Atlantic. In 2020, the partnership was expanded to include Air France-KLM, forming the leading transatlantic joint venture. Customers have benefited by the partnership with many benefits, including more choice and flexibility, new airport and baggage technology, seamless connections, innovative products, upgraded airport experiences, greater reciprocity, and more efficient freight handling.
In Tuesday’s announcement, Delta Air Lines’ SVP – EMEAI, Matteo Curcio, said,
“Since we brought together our two iconic brands, the partnership has gone from strength to strength thanks to a shared focus on customer service and making flying fun. Back in 2014, the partnership deal was a game changer for Delta enabling us to up competition on the most popular business routes between London Heathrow and the U.S., offering customers greater choice, while providing Virgin Atlantic unparalleled access to Delta’s network across North America.”
Also commenting on the joint venture’s 10th anniversary, Virgin Atlantic’s EVP – Commercial, Juha Jarvinen, added,
“We said at the time: ‘great minds fly alike’ and that’s as true today as it was back then. Our two award-winning airlines have flown millions of customers across the Atlantic and driven forward meaningful change in service excellence and responsible travel over the last decade to deliver the best travel experience for our customers.”
Founded by entrepreneur Sir Richard Branson in 1984, Virgin Atlantic has brought innovation and the highest level of customer care to the airline industry. The carrier was voted Britain’s only Global Five Star Airline by APEX in 2023 for the seventh consecutive year. Headquartered in London, Virgin Atlantic employs over 7,500 team members worldwide. The airline currently serves 30 destinations across four continents. Alongside shareholder and Joint Venture partner Delta Air Lines, Virgin Atlantic operates a leading network between the US and UK, with onward connections to over 200 cities around the world. Virgin Atlantic is a member of the global SkyTeam alliance.
Atlanta-based Delta Air Lines (NYSE: DAL) is the global U.S. airline leader in safety, innovation, reliability and customer experience. The carrier operates over 4,000 daily flights across more than 275 destinations on six continents. Delta has over 90,000 team members and has served as many as 200 million customers annually. The airline operates significant hubs and key markets in Amsterdam, Atlanta, Boston, Detroit, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle, Seoul-Incheon and Tokyo. For the last decade, Delta has led the industry in operational excellence, while maintaining their reputation for award-winning customer service.
Source(s): Delta Air Lines, Virgin Atlantic