Cathay Cargo has today announced a refresh to their Cathay Courier solution, with the addition pf piece-level tracking to express delivery for small urgent shipments.
On Wednesday (September 11, 2024), Cathay Cargo announced an update their Cathay Courier solution, which adds piece-level tracking to express delivery parcels. The carrier’s express delivery solution has also been digitalized to add greater visibility and reassurance for customers. These new features add transparency to the Cathay Courier solution, which already offers speed, guaranteed capacity, dedicated handling and customs clearance. The Cathay Courier solution is offered in partnership with Linex, part of the Lenton Group, Cathay Cargo’s exclusive general sales agent.
In Wednesday’s announcement, Cathay Cargo’s Director, Tom Owen, said,
“Cathay Courier has speed as its core benefit for our customers, with the flexibility of the ‘next flight out’ philosophy, ensuring they are not reliant on a rigid acceptance window, and can efficiently utilise our extensive flight network and schedules. Now that we have added the ability to track shipments at piece level, and digitised the back office booking and invoicing process, we believe that Cathay Courier’s unique benefits will be attractive for high-value e-commerce shipments as well as delivering smaller items for SMEs that require express delivery, with both first and last mile options. The innovations made to Cathay Courier in this significant upgrade have resulted in a great solution that will be valued by a wide range of existing and new Cathay Cargo customers.”
Also commenting on the Cathay Courier enhancements, Lenton Group’s Chief Executive Officer, Valerie Dubuisson, added,
“We are delighted to have worked with Cathay Cargo to digitalise the Cathay Courier process. We still offer Cathay Courier customers the same level of speed and flexibility, but with greater visibility. With this systems integration with Cathay Cargo, we can now offer our customers even greater reassurance with new levels of visibility through our track-and-trace down to piece level.”
The Cathay Courier solution offers businesses speed, flexibility, and access to Cathay’s wider network for shipments with high priority for ‘flown as booked’ assurance. This can either be an airport-to-airport solution with first and last mile collection and delivery. Additionally, the solution offers maximum flexibility, with a booking window that closes 240 minutes before departure. For documents and shipments up to 32 kg, the acceptance window closes 90 minutes prior to departure, while shipments can be retrieved 90 minutes after landing.
Source: Cathay Cargo
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