From summer 2024, All Nippon Airways (ANA) will offer complimentary inflight Wi-Fi for Business Class customers traveling on international flights. By the end of fiscal 2025, all Economy and Premium Economy customers will also enjoy free texting via internet.
On Wednesday (April 10, 2024), All Nippon Airways (ANA) announced an expansion of their customer service experience with the introduction of free W-Fi for Business Class guests traveling on international flights from summer 2024. Additionally, by the end of March 2025, all Economy and Premium Economy Class passengers will also have access to complimentary texting via inflight internet service. ANA launched Wi-Fi on international flights in 2014, and has since expanded the offer with complimentary Wi-Fi access on domestic flights, and Wi-Fi for First Class guests on International flights.
In Wednesday’s announcement, ANA’s VP – Customer Experience Management and Planning, Tomoji Ishii, said,
“ANA is dedicated to continuously elevating our customer experience, and the additional Wi-Fi enhancements that will be utilized for personal or business purposes is the latest offering for our passengers. Our ongoing efforts to expand inflight services is to provide our customers with an even more enjoyable and connected experience onboard.”
Founded in 1952, ANA has grown to become the largest airline in Japan. The carrier has been a Star Alliance partner since 1999 and currently has joint partnerships with United Airlines, Lufthansa, SWISS and Austrian Airlines. Established in 2013, ANA HOLDINGS Inc. (ANA HD) is comprised of 69 companies, including ANA and Peach Aviation, the leading LCC in Japan. The ANA Group has approximately 43,000 employees and operates a fleet of over 200 aircraft. Additionally, the carrier was the launch customer and is the largest operator of the Boeing 787 Dreamliner Family aircraft, and is the only Airbus A380 operator in Japan.
Source: All Nippon Airways (ANA)