• Joe Breitfeller

American Airlines Customers Can Now Select a Vaccine Verification Option in VeriFLY

VeriFLY has expanded the app’s capabilities to now include COVID-19 vaccine verification, starting with flights to the Bahamas, El Salvador and Guatemala. Customers using VeriFLY can also use expedited check-in lanes at most of American’s U.S. hub airports.


VeriFLY Now Offers Vaccine Verification Option - Courtesy American Airlines

On Thursday (May 20, 2021), American Airlines announced that mobile health partner Daon has expanded their VeriFLY app capabilities to include a COVID-19 vaccine verification option. Customers using the VeriFLY app can now upload vaccination documentation for flights to the Bahamas, El Salvador and Guatemala. As an added benefit, VeriFLY users can utilize expedited check-in lanes at most of American's U.S. hub airports. To use the new feature, customers simply upload a photo of both sides of their COVID-19 record into the VeriFLY app, which will be verified to ensure all documentation meets destination requirements.


In Thursday’s announcement, American Airlines’ Vice President of Customer Experience, Julie Rath, said,


“VeriFLY gives customers peace of mind that they can meet their destination’s travel requirements and save significant time at the airport. As countries reopen to those who have been vaccinated, we are ready with VeriFLY to help our customers travel with confidence.”


The app simplifies travel by allowing customers to enter their origin and destination and then guiding them through all requirements. Customers can then upload the required documentation and the app will verify that they meet the destination requirements with a simple pass/fail message. The app also alerts users when their travel window is closing, or their pass credential has expired. T he VeriFLY app is available for free at the iOS App Store or Google Play Store.

VeriFLY is currently the industry’s most widely adopted mobile health passport, streamlining travel for customers on American Airlines and partners Aer Lingus, Alaska Airlines, British Airways, Iberia, Japan Air Lines and Qantas, on flight to over 280 destinations in 60 countries.


It is important to note that American Airlines does not require vaccination for travel, though it may be required by a local destination. American will confirm that all customers have the required documentation before boarding. As previously mentioned, customers who use the VeriFLY app prior to departure from a number of American Airlines hubs can use expedited entry lanes for airport check-in. The VeriFLY app is currently available in English, Japanese and Spanish.

Dedicated VeriFLY Check-in Lanes and VeriFLY Routes - Courtesy American Airlines

American Airlines’ purpose is to “care for people on life’s journey.” Shares in the American Airlines Group, Inc., trade on NASDAQ under the ticker symbol AAL and the company’s stock is included in the S&P 500.



Source: American Airlines