Airbus announced on Thursday a milestone in the integration of the A220 program as Air Canada Limited Partnership has officially transferred A220 material management services to Satair, an Airbus services company.
On Thursday (September 3, 2020), Airbus announced that Airbus Canada Limited Partnership has officially transferred A220 material management services to Satair, an airbus services company. The material management services transition began on July 1st, 2020, and with today’s official transfer, Satair will now oversee activities such as planning & inventory, purchasing, quality inspection, certification, warehousing and distribution, customer order handling, 24/7 AOG handling, initial provisioning and tool leasing. As the A220 fleet grows, Satair will also develop parts leasing as well as repair and exchange. Customer ordering for the aircraft is solely managed by Satair | OEM parts and services channel with the global group of Satair companies. In Thursday’s announcement, Airbus’ Senior Vice President – A220 Customer Services, Customer Satisfaction and Product Policy, Rob Dewar said,
“All A220 customers will benefit from the same level of service and global network offered by Satair on all Airbus platforms. This is a significant contributor to improving the overall satisfaction of our growing A220 base worldwide.”
Also commenting on today’s announcement, Satair’s CEO, Bart Reijnen added,
“Satair’s footprint of service centres and warehouses will contribute to a greater scope of spare parts available for A220 operators. Customers can look forward to leveraging Satair’s global presence. We are very proud to be supporting the A220 aircraft with our strong Satair organization.”
Airbus’ A220 program headquarters is in Mirabel, Canada along with main customer services functions including engineering expertise and 24/7 Customer Response Center. The Airbus A220 is the quietest, cleanest and most eco-friendly aircraft in its class featuring a 50% reduction in noise footprint, 25% lower fuel burn per seat and a 50% reduction in NOx, compared with previous generation aircraft. As of the end of July 2020, Airbus has received firm orders for 642 A220 Family aircraft, of which 118 have been delivered to seven customers in Asia, the U.S., Europe and Africa.
Source: Airbus