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Air New Zealand Enhances Inflight Experience on Longer Tasman and Island Flights

From October 30, 2022, customers traveling with Air New Zealand on longer Tasman and island flights will enjoy an elevated onboard experience, including a tasty meal and beverage service, inflight entertainment, and baggage allowances.

Air New Zealand Boeing 787-9 Dreamliner - Courtesy Air New Zealand

On Tuesday (October 18, 2022), Air New Zealand announced the launch of an elevated inflight experience for guests traveling on longer Tasman and island flights. Starting October 30, 2022, customers will enjoy a full inflight service offering with a delicious meal and beverage service, inflight entertainment and baggage allowances. Starting October 20th, Seat and Seat+bag fares will no longer be available for flights booked between Perth and Tahiti from travel from October 30, 2022. Instead, customers can now choose between The Works (Economy), Premium Economy and Business Premier.

In Tuesday’s announcement, Air New Zealand’s General Manager – Short Haul Airline, Jeremy O’Brian, said,

“From talking with customers we've heard loud and clear there’s a need for a consistent Air New Zealand experience, so the changes to our Seats to Suit product have been made to enhance the customer experience. The majority of our customers on these services already purchase The Works, with only around 5% of customers buying just a seat fare. Ensuring everyone can enjoy a meal from our delicious new menu gives an overall better onboard experience and streamlines the process for our crew and customers.

“As for Honolulu, moving this service to our Longhaul offering brings it in line with our other North American destinations so customers will now be able to choose between Economy, Premium Economy and Business Premier on these flights.”

During the transition, customers who have booked a Seat of Seat+bag ticket prior to October 20th between Perth and Tahiti will receive a full meal and beverage service and inflight entertainment if traveling after October 30th. Also starting October 30th, flights to Honolulu will also include a full-service offering, with the option for customers to book Economy, Premium Economy or Business Premier. For all existing tickets, the original baggage allowance, Airpoints Dollars and Status Points accrual will remain unchanged.

Founded in 1940 with service between Auckland and Sydney with a Short S30 flying boat, Air New Zealand today operates a fleet of 98 aircraft including Boeing 777-300ERs, 787-9 Dreamliners and Airbus A320s, as well as ATR and De Havilland Canada turboprop aircraft. The airline’s modern fuel-efficient fleet has an average age of 6.7 years. Prior to the onset of the global COVID-19 pandemic, Air New Zealand carried over 17 million passengers annually with 3,400 weekly flights. The carrier connects customers and cargo to 20 regions across New Zealand and offers direct international service to major cities across Australia, Asia and the U.S.

Source: Air New Zealand


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