Ryanair has selected seven candidates from six countries for their first advisory panel, after receiving over 10,000 applications across 16 European countries. The selected candidates will travel to Dublin for the first Customer Advisory Panel meetings in September 2021.
On Tuesday (July 6, 2021), Ryanair announced the selection of seven candidates from six European countries for their first Customer Advisory Panel. The successful candidates were selected from over 10,000 applications received from 16 countries across Europe. In September 2021, the panel members will travel to Dublin for the airline’s first Customer Advisory Panel meetings, where they will provide feedback and recommendations that will help Ryanair improve the guest experience. A third of applications were received from the UK, 20 percent from Ireland, 14 percent from Italy, 12 Percent from Spain, nine percent from Germany, seven percent from France and six percent from Poland.
In Tuesday’s panel selection announcement, Ryanair’s Director of Marketing & Digital, Dara Brady, said,
“We were delighted with the level of interest that this Customer Advisory Panel attracted all across Europe, having received over 10,000 applications from across the 16 countries in which we operate and are really looking forward to meeting the successful candidates in Dublin this September. The panel is a diverse cross-section of Ryanair customers, equipped with valuable insights, who possess great energy and we are excited to have them on board to help us drive improvements in Ryanair’s customer care and service.
“While Ryanair cannot be beaten for low fares, choice and on-time flights, as we grow to 200m passengers per annum, we are determined to keep listening to our customers and improving our service to them. As Ryanair emerges from the Covid-19 pandemic, customers can look forward to even more service improvements on the youngest and greenest aircraft at even lower prices!”
Ryanair Holdings, plc is Europe’s largest airline conglomerate and the parent company of Buzz, Lauda, Malta Air, and Ryanair DAC. The airline usually carries over 154 million passengers annually with over 2,500 daily departures. Ryanair typically serves over 200 destinations in 40 countries with a fleet of over 400 Boeing 737 Family aircraft and 20 Airbus A320s. Currently, the low-cost carrier has an additional 210 Boeing 737-8200s on order. Ryanair has maintained a stellar safety record for over 35 years and prides itself on being “Europe’s greenest cleanest airline group,” promising customers a reduction in CO2 emissions of up to 50%, versus the “Big 4 EU major airlines.”
Source: Ryanair
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