JetBlue has named Rodney Townsend as the carrier’s new Vice President – Technology Products, where he will oversee JetBlue’s technology product portfolio. Mr. Townsend will report to JetBlue’s Chief Digital and Technology Officer, Carol Clements.
On Wednesday (June 1, 2022), JetBlue announced the appointment of Rodney Townsend as Vice President – Technology Products effective immediately. Reporting directly to Carol Clements, JetBlue’s Chief Digital and Technology Officer, Mr. Townsend will oversee the company’s technology product portfolio, while identifying new opportunities to leverage technology that will enhance the guest and crewmember experience. Rodney Townsend joins JetBlue with over 25 years of technology experience and has held a number a number of leadership roles, serving most recently as Director of Digital Channels and Personalization for United Airlines.
In Wednesday’s announcment, JetBlue’s Chief Digital and Technology Officer, Carol Clements, said,
“Rodney is a solutions-oriented leader who is as passionate about personalizing the travel experience as we are. I’m confident that with his leadership, our team will continue to deliver best-in-class technology that will enhance customer and crewmember touchpoints throughout the travel ribbon.”
Also commenting on his new role as JetBlue’s Vice President, Technology Products, Rodney Townsend, added,
“I have always admired JetBlue's focus on customer service. I am excited to join the team and help continue to design and deploy impactful tools and products for our crewmembers and customers.”
JetBlue is ‘New York’s Hometown Airline®’ and a leading carrier in Boston (BOS), Fort Lauderdale (FLL), Los Angeles (LAX), Orlando (MCO) and San Juan (SJU). The airline carries guests to destinations across the U.S., Caribbean, Latin America and London (Heathrow and Gatwick). JetBlue Airways Corporation trades on the NASDAQ under the ticker symbol JBLU.
Source: JetBlue/Businesswire