• Joe Breitfeller

JetBlue Appoints Carol Clements as New Chief Digital & Technology Officer

JetBlue has named Carol Clements as the airline’s new Chief Digital & Technology Officer, effective April 26, 2021. In her new role, Clements will oversee the airline’s information systems and technology strategies.


Carol Clements, JetBlue's New Chief Digital & Technology Officer - Photo Credit: Business Wire

On Wednesday (April 24, 2021), JetBlue announced the appointment of Carol Clements as Chief Digital and Technology Officer, effective April 26, 2021. Ms. Clements will succeed Eash Sundaram, who retired earlier this year after nearly a decade of service for the carrier. In her new role, Clements will oversee JetBlue’s information systems and technology strategies. Carol Clements will join the airline with over a decade of experience at Southwest Airlines, where she led the company-wide technology initiatives to enable international expansion. While at Southwest, she also held leadership roles in commerce, reservations, loyalty technology and business intelligence. Most recently, Clements served as Chief Technology officer for Pizza Hut, where she led a team in the leveraging of technology innovation to drive digital and mobile sales, while delivering a more personalized customer experience.

In Wednesday’s announcement, JetBlue’s Chief Executive Officer, Robin Hayes, said,


“As we work through the pandemic recovery, technology will play a more important role than ever in our success and it’s an area where you can expect to see more investment ahead to the benefit of crewmembers and customers alike. Carol will be leading our IT team during one of the most pivotal times for our airline and the industry, and we look forward to having her join our senior leadership team.”


JetBlue is New York’s Hometown Airline® and a leading carrier in Boston (BOS), Fort Lauderdale (FLL), Los Angeles (LAX), Orlando (MCO) and San Juan (SJU). The airline carries guests to destinations across the U.S., Caribbean and Latin America. JetBlue Airways Corporation trades on the NASDAQ under the ticker symbol JBLU.



Source: JetBlue