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Japan Airlines Launches Complimentary COVID-19 Coverage for International Passengers

JAL will become the first Japanese airline to offer free COVID-19 coverage as part of the JAL FlySafe program. The new insurance is underwritten by Allianz Travel and includes COVID-19 related testing and medical coverage up to €150,000.

Japan Airlines Boeing 787 Dreamliner - Courtesy Boeing

On Friday (December 11, 2020), Japan Airlines announced the launch of complimentary COVID-19 coverage for international passengers, to ensure additional peace of mind. The new coverage is a first by a Japanese airline and is part of JAL’s FlySafe program. Underwritten by Allianz Travel, the insurance includes coverage of up to €150,000 for initial COVID-19 testing and subsequent medical treatment for customers who test positive during their journey. The coverage also includes isolation and repatriation costs and is effective from December 23, 2020. A global 24-hour support line has been established with service both in English and Japanese. to serve impacted customers.

In Friday’s announcement, Japan Airlines Managing Executive Officer of Passenger Sales, Hideo Ninomiya, said,

“As international flights gradually return to service, the JAL Group has implemented key measures against COVID-19 to provide customers a safe and secure travel experience. While it may take time to welcome back customers on a global scale, we hope this coverage with Allianz Travel will provide reassurance to those that need to travel today.”

Also commenting on the new COVID-19 coverage, Allianz Partners Group member, AWP Japan Co., Limited’s CEO, Patricia Moon, added,

“AWP Japan is very proud to support JAL in this service. Our assistance teams will help provide peace of mind to JAL’s passengers in these challenging times. Allianz Travel is the specialized travel-related insurance and services brand from Allianz Partners, and we will leverage our vast experience in emergency assistance to travelers and our global medical network to support passengers affected by COVID-19.”

Japan Airlines' Complimentary COVID-19 Coverage Summary - Courtesy JAL

Founded in 1951, Japan Airlines became the country’s first international carrier. The airline is a member of the oneworld® alliance and along with their codeshare partners, serves 430 destinations in over 66 countries. The award-winning carrier operates a modern fleet of 241 aircraft and is a certified “5-Star Airline” by Skytrax. Japan Airlines is known for their punctuality and is committed to providing guests with the highest levels of quality in every aspect of their service. The carrier aims to become one of the most valued and preferred carriers in the world.

Source: Japan Airlines


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