Cathay Cargo has opened an API connection for DB Schenker’s agents to access, book and confirm the carrier’s inventory. Cathay Cargo has also launched a portal, to make it easier for freight forwarder developer teams to connect with their Click & Ship booking platform.
On Friday (February 23, 2024), Cathay Cargo announced the opening of an API connection for DB Schenker, so their agents can access, book, and confirm cargo capacity. The new API provides DB Schenker access to Cathay Cargo’s Click & Ship booking platform on their own in-house system. Now, Kuehne+Nagel, DHL Global Forwarding, and DB Schenker all have access to Click & Ship in-house. This is just the latest step in Cathay Cargo’s digital transformation, with the goal of enhancing the customer experience at every touchpoint.
In Friday’s announcement, Cathay Pacific’s Director of Cargo, Tom Owen, said,
“At Cathay Cargo, we continue to use digital technologies in order to improve the efficiency in doing business with our customers. These API links are designed to improve the freight booking experience and increase productivity by offering customers access to our inventory 24/7 via their own platforms. We are delighted to enhance our partnership with DB Schenker though this new API link, who now join our other connected forwarder partners.
“We’re delighted to be able to offer this developer portal, which will make the digital transition quicker and more straightforward in future. API integration is currently ongoing with a range of customers, demonstrating our commitment to embracing new technologies that materially improve the overall booking experience for them. We are committed to staying at the forefront of the industry with new digital enhancements and services in the development pipeline this year to meet the evolving needs of our customers.”
Also commenting on the new in-house access to Cathay Cargo’s inventory, DB Schenker’s EVP – Global Air Freight, Asok Kumar, added,
“Having quick access to spot pricing from our air carrier partners is a critical enabler that allows us to respond to our customers’ need for competitive rates within short turnaround times. The direct API connectivity built into the Transport Management System with our preferred carrier partner Cathay Cargo is supporting our Operations and Procurement teams worldwide to achieve this goal. This great collaboration between DB Schenker and Cathay Cargo serves to further strengthen our already well-established relationship and cooperation.”
Additionally, Cathay Cargo is making it easier for freight forwarders to connect with their Click & Ship booking platform with the launch of a new portal. The new portal enables forwarders’ developer teams to learn more about Cathay Cargo’s API connections, conduct testing, and get a better understanding of the technical requirements. This is essential before committing to actual development work, thereby simplifying the process of accessing and booking Cathay Cargo’s inventory. The API connection between Cathay Cargo and DB Schenker and the new developer portal were powered by the company’s innovation partner, Global Logistics System (HK) Limited, who also designed Cathay Cargo’s Click & Ship Booking Platform.
Source: Cathay Cargo
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