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Korean Air and Boeing Partner to Strengthen Predictive Maintenance

Korean Air has announced the launch of a new strategic partnership with Boeing for enhanced collaboration in predictive maintenance.  The agreement was signed in Singapore at the MRO Asia-Pacific Conference. 


Chan Woo Jung, SVP and Head of Korean Air's Maintenance and Engineering (second from right); Jong Hoon Oh, General Manager and Head of Korean Air's Predictive Maintenance Team (first from right); and Crystal Remfert, Senior Director of Digital Services at Boeing Global Services (third from left), at the partnership signing ceremony in Singapore - Source: Korean Air
Chan Woo Jung, SVP and Head of Korean Air's Maintenance and Engineering (second from right); Jong Hoon Oh, General Manager and Head of Korean Air's Predictive Maintenance Team (first from right); and Crystal Remfert, Senior Director of Digital Services at Boeing Global Services (third from left), at the partnership signing ceremony in Singapore - Source: Korean Air

On Wednesday (September 17, 2025), Korean Air announced the start of a new strategic partnership with Boeing for enhanced collaboration in predictive maintenance. The agreement was signed at the MRO Asia-Pacific 2025 Conference in Singapore.  Korean Air formed a dedicated Predictive Maintenance Team in August 2023, and currently uses their own operational solution, developed in-house, providing a strong foundation for the new collaboration.  By analyzing fleet-wide operational data to forecast component health, the partnership aims to enhance operational readiness, maximize aircraft availability, and reduce maintenance costs and flight disruptions, thereby enhancing fleet reliability.


In Wednesday’s announcement, Korean Air’s SVP and Head of Maintenance and Engineering, Chan Woo Jung, said,


“Korean Air has made substantial progress in enhancing fleet reliability through our Smart MRO strategy, specifically by leveraging predictive maintenance.  This strategic collaboration with Boeing will build on that success, taking our capabilities to the next level.  As we continue to expand our fleet, this partnership is key to enhancing our maintenance operations.  By working together to integrate additional technologies and define next-generation best practices, we remain focused on ensuring a ready and reliable fleet, promoting our commitment to operational excellence.”


Also commenting on the new predictive maintenance collaboration, Boeing Global Services’ Senior Director of Digital Services, Crystal Remfert, added,

 

“United by a shared mission to leverage predictive maintenance analytics for improved efficiency and fleet reliability, Korean Air’s extensive operational experience pairs well with Boeing’s engineering expertise and advanced technical operations software.  We truly value Korean Air’s commitment to this mutually beneficial collaboration.


Korean Air currently operates 108 Boeing airplanes including 737s, 747s, 777s and 787s.  In August 2025, the carrier announced an incremental order for 20 777-9s, 25 787-10 Dreamliners, 50 737-10 MAX jets, and eight 777-8F Freighters.  With 72 Boeing jets already on order, the carrier's orderbook will grow to 175 airplanes once the deal is finalized.


 

Source: Korean Air




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