• Joe Breitfeller

KLM Opens New Amsterdam Schiphol non-Schengen Crown Lounge

Updated: Jan 11, 2020

On Thursday, KLM announced the grand re-opening of their completely renovated Schiphol Airport lounge, offering guests an unforgettable experience with new food and beverage selections and innovative technology.

KLM non_Schengen Crown Lounge, Schiphol - Courtesy KLM

Today KLM announced the grand reopening of their newly refurbished non-Schengen Crown Lounge at Amsterdam’s Schiphol Airport. Located between the airport’s E and F piers, the “KLM House” is instantly recognizable by an illuminated glass wall featuring around 5,000 Delft blue miniature houses. Once guests travel to the top of the escalator, they will be greeted by lounge personal assistants and can quickly enter the new lounge by scanning their boarding passes at the self-service machines. Taking the shape of the KLM logo, the white marble lounge reception greets customers, while the lounge offers spectacular views of the runways, piers and KLM fleet. In today’s announcement, KLM’s Senior Vice President – Ground Services, Eelco van Asch said,

The lounge now covers 6,800 square meters without about a thousand full-free-service seats. What’s more, there are about two hundred exclusive seats in the Blue Bar and restaurant with equally exclusive levels of service. Customers can pay with their Flying Blue miles there. By doubling the capacity, KLM is taking our expected growth in visitor numbers into account. It’s quite a great feat. We are offering our customers and those of our partner airlines an unforgettable experience – a crowning achievement to out hundredth anniversary.”

Reflecting KLM’s image of comfort, customer focus and innovation, the new non-Schengen Crown Lounge offers updated food and beverage selections, digital support and customer-focused Personal Lounge Assistants. The concept for the lounge includes five “Dutch Landscapes” providing a space to match the preferences of individual guests, whether they wish to work, relax, refresh, be entertained or experience fine dining. The five unique areas include the Polder Landscape, the Lively City Landscape, The Sea, The Dutch Mountain and The Sky zone.

The Polder Landscape reflects the tranquil beauty of the Netherlands’ vast pastureland with multi-colored green carpet and an adjustable 110-meter LED wall which simulated the Dutch sky. The lighting reflects the time of day and includes a spectacular sunset at day’s end. The Polder Landscape area provides an ideal place for guests to work and relax simultaneously.

As the name suggests, the Lively City Zone offers live cooking, a Heineken Bar and a coffee bar with Barista. In Partnership with Vermaat, the new food and beverage concept includes stylish, high quality menu additions centered around fresh seasonal ingredients.

The relaxing Sea zone is designed to provide guests with everything they need to refresh, including twenty free showers, which can be reserved at self-service kiosks. Luxury sleeping cabins can be purchased with Flying Blue miles or for a fee of around €50 for a three hour period. The Dutch Mountain Zone is ideal for both working and entertainment including a TV room and even a DJ stand for special events. This space pays homage to Dutch design and KLM’s illustrious heritage.

Finally, the exclusive second-floor Sky space provides a bespoke high-end setting for KLM’s most discerning customers. This area includes a terrace offering the ultimate view of Schiphol Airport along with the exclusive Blue by KLM restaurant, where guests can enjoy an excellent meal and specially crafted cocktails. Blue’s menu has been curated by Joris Bijdendijk of RIJKS®, the Michelin-starred restaurant at Amsterdam’s Rijksmuseum.

Access to the non-Schengen Crown Lounge is available to KLM Business Class passengers, Flying Blue Gold and Platinum members and SkyTeam Elite Plus members. Partner airline customers may purchase access on the KLM app, at KLM.com and at the self-service kiosks or lounge entrance, based on availability.

Source: KLM