• Joe Breitfeller

Air France to Launch ICC AOK Pass Digital COVID-19 Test Result Solution

Starting March 11, 2021, Air France will launch a four week test program for the International Chamber of Commerce (ICC) AOKpass, a digital solution for COVID-19 test results on flights between Paris-CDG and Pointe-à-Pitre and Fort-de-France.


Air France Airbus A350 - Courtesy Air France

On Wednesday (February 17, 2021), Air France announced the launch of a new digital COVID-19 test pass solution. In partnership with the International Chamber of Commerce (ICC) and SGS, the ICC AOKpass, supported by MedAire/International SOS, provides secure storage of COVID-19 test results with a mobile app. Starting March 11, 2021, Air France will launch a four week test of the program on flights from Paris-CDG to Pointe-à-Pitre and Fort-de-France. With most international travel now requiring a negative test result, the program aims to streamline the process, as verification of paper test results can take an inordinate amount of time.


In Wednesday’s announcement, Air France’s SVP Customer Experience, Catherine Villar said,


“Improving and simplifying the customer experience is an ongoing priority for Air France. The testing of the AOKpass solution is fully in line with this framework and the approach initiated by the implementation of the Air France Protect label. We are convinced that the changes we are all currently experiencing will change the way we travel in the long term and are committed to supporting all innovation projects that can help us meet these new challenges.”


Also commenting on the ICC AOKpass test, MedAire’s Product Manager – Airport Services, Sébastien Bedu, added,


“We are very pleased to support Air France with their test of the ICC AOKpass. We look forward to the successful implementation of the solution so as to reach our collective industry goal of safely opening the skies once again.”


The ICC AOKpass is a mobile app that allows customers to carry a secure record of their COVID-19 test results carried out by a partner laboratory. AOKpass is currently a partner of many labs around the world, including the Cerballiance and Biogroup labs in France. Once passengers arrive at the airport, they present their test results on the app, instead of with a paper test result. The ICC AOKpass provides secure results compatible with destination country requirements via a network secured by blockchain technology.


The four week test program has been organized with the support of Paris Aéroport and will be conducted on a voluntary basis, to test the app in real conditions and receive feedback. Air France will share the results with other airlines in the SkyTeam alliance, which is currently testing a variety of digital solutions.


Air France has a dedicated website to inform guests of real-time changes in travel procedures which is available here. Since the onset of the crisis, Air France has implemented the strictest health measures to ensure the wellbeing of customers and team members. Additionally, the carrier has introduced complete booking flexibility with the ability to cancel or postpone travel free of charge and without proof through December 31, 2021.


Since 1933, Air France has been a global ambassador for highlighting and promoting France throughout the world. The airline is a major industry player with businesses in passenger and cargo transport and aeronautical maintenance. The company has a team of over 45,000 employees who are committed every day to offering each customer a unique travel experience. The Air France-KLM Group consists of Air France, KLM Royal Dutch Airlines and Transavia, and operates a vast international network through robust hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol. The Group’s Flying Blue frequent flyer program has over 17 million members. Air-France and KLM are part of the 19 airline member global SkyTeam Alliance.



Source: Air France

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