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AEGEAN Enhances Guest Experience With High-Speed Inflight Broadband Powered by EAN

AEGEAN will offer Inmarsat and Deutsche Telekom’s award-winning onboard connectivity, powered by the European Aviation Network (EAN), with the service going live on the first seven of the carrier’s A321neos today.

AEGEAN Airbus A321neo - Courtesy Airbus

On Thursday (February 3, 2022), AEGEAN announced the rollout of high-speed inflight broadband powered by the European Aviation Network (EAN). The award-winning connectivity solution by Inmarsat and Deutsch Telekom will be installed on all existing and new Airbus A320 and A321 aircraft by 2025, with the first seven upgraded aircraft entering service today. This week, AEGEAN guests will have access to three different Wi-Fi packages, including a free 10-minute ‘try before you buy’ option to browse the internet, send and receive e-mails and access messaging and social media apps. The preview can then be extended by selecting the ‘text and surf’ or ‘streaming’ option, which adds the capability to watch videos or listen to audio online.

In today’s announcement, AEGEAN’s Chief Executive Officer, Dimitris Gerogiannis, said,

“We are very happy to offer Europe’s most advanced inflight broadband to our passengers. This exciting milestone is part of our continued efforts to develop the AEGEAN service offering for passengers and strengthen our competitive position, which is particularly important as the aviation industry continues to recover from the global pandemic’s impact. We enjoy working with Inmarsat, Deutsche Telekom and Display Interactive to roll out the European Aviation Network on all our A320 and A32 fleet.”

Also commenting an AEGEAN’s new inflight broadband, Inmarsat Aviation’s President, Philippe Carette, said,

“Our European Aviation Network inflight broadband solution experienced record demand from passengers last year, with take-up rates substantially higher than before the pandemic. We are delighted that it will be available on AEGEAN flights, as part of the airline’s impressive efforts to offer a truly world-class passenger experience. Inmarsat has worked closely with our partner Deutsche Telekom and the AEGEAN team to expedite the rollout and ensure the airline’s passengers can start enjoying Europe’s fastest inflight broadband very soon. “This agreement strengthens our market leadership in Europe’s inflight connectivity market and also represents an important milestone in our long-held relationship with Greece, home to some of our most critical ground infrastructure, including EAN’s Satellite Access Station.”

Further commenting on the enhanced onboard connectivity, Deutsche Telekom Global Carrier’s Senior Vice President, Rolf Nafziger, added,

“EAN is perfectly adapted to Europe’s unique telco infrastructure and a true game-changer for inflight connectivity. For AEGEAN’s passengers, it offers an unparalleled connectivity experience while flying above the European continent. And for the carrier, it provides a highly compelling business case due to its lightweight, small and low maintenance equipment. Thanks to its scalability, EAN will not only provide unbeatable connectivity to Aegean passengers today, but for many years to come.”

AEGEAN has also partnered with Display Interactive to create a customized digital portal, allowing guests to access Wi-Fi packages and a content-rich entertainment platform using their personal devices. Multiple entertainment options include music television series, documentaries, cartoons, games news and more. The portal also displays real-time travel information and allows customers to sign up for AEGEAN’s Miles+Bonus frequent flyer program.

AEGEAN and its subsidiary Olympic Air carried 15 million passengers in 2019 and the airline has been honored ten out of the last eleven years with the Skytrax World Airline Award for ‘Best European Regional Airline.’ AEGEAN expects to receive 44 additional Airbus A320neo Family aircraft by 2026.

Source: AEGEAN

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