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Joe Breitfeller

Ryanair Opens Customer Panel to New Applicants

Ryanair has opened their Customer Panel to new members as the carrier shapes their 2023 customer improvement program. Interested applicants should apply before midnight on September 12, 2022 on the ryanair.com website.


Ryanair Boeing 737-800NG - Courtesy Ryanair

On Monday (September 5, 2022), Ryanair announced the opening of their Customer Panel for eight lucky new members, as they shape their 2023 customer improvement program. Interested applicants apply on the Ryanair.com website before midnight on Monday, September 12, 2022. The recruitment for new members follows to very successful Customer Panel events held this year. Successful candidates will be given exclusive insight into the airline’s operations, meet key members of senior management, and provide recommendations and insights into how Ryanair can improve the guest experience.


In Monday’s announcment, Ryanair’s Director of Marketing & Digital, Dara Brady, said, “We are delighted to be welcoming 8 new members to our Customer Panel this autumn, reinforcing Ryanair’s commitment to delivering industry-leading low fares, choice, reliability and customer service. Our Customer Panel has been instrumental in helping us drive improvements for our customer experience over the past year and we look forward to working with our new panelists to shape our 2023 Customer Improvements Programme as Ryanair continues to grow throughout Europe to carry 225m passenger p.a. by 2026.”

Ryanair Holdings, plc is Europe’s largest airline conglomerate and the parent company of Buzz, Lauda, Malta Air, and Ryanair DAC. The airline carries over 150 million passengers annually with more than 2,500 daily departures. Ryanair serves over 200 destinations in 40 countries with a fleet of 505 aircraft including 409 Boeing 737NGs, 67 Boeing 737-8200s and 29 Airbus A320s with Lauda. Currently, the low-cost carrier has nearly 150 Boeing 737-8200s on order, and will grow their fleet to 600+ aircraft by 2026. Ryanair has maintained a stellar safety record for nearly 40 years and prides itself on being “Europe’s greenest cleanest airline group,” promising customers a reduction in CO2 emissions of up to 50%, versus the “Big 4 EU major airlines.” The company continues to grow across Europe and plans on carrying 225 million passengers annually by 2026.


Source: Ryanair

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