The airline received the World Travel Awards prestigious prize for the sixth consecutive year at the organization’s 27th annual ceremony. World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across the industry.
Today (November 2, 2020), Norwegian Air announced that they have been named for the sixth consecutive year ‘Europe’s Leading Low-Cost Airline at the 27th annual World Travel Awards. Despite headwinds faced by the entire industry, Norwegian has remained committed to leading sustainable aviation with the launch of a new strategy to cut CO2 emissions 45 percent by 2030. The strategy also includes removing all non-recyclable plastics and recycling all single-use items by 2023. Norwegian was the first carrier to sign the United Nations Framework Convention on Climate Change (UNFCCC) pledge which commits to becoming carbon neutral by 2050. The airline was also named the world’s most fuel-efficient on transatlantic routes in 2015 and 2018 by the International Council on Clean Transportation (ICCT). Norwegian has reduced emissions by 28 percent since 2010. In Monday’s announcement, Norwegian Air’s CEO, Jacob Schram, said,
“Norwegian has faced unprecedented challenges in 2020 due to the sudden global impact of COVID-19 across the travel industry. Throughout this prolonged crisis we have kept our customers at the heart of our business by continuing to operate key domestic and European routes while delivering our award-winning service. Winning ‘Europe’s Leading Low-Cost Airline’ for a 6th consecutive year is yet a further demonstration of the resilience and dedication of colleagues from across Norwegian who have all shown themselves to be true Red Nose Warriors.”
Also commenting on Norwegian’s award, World Travel Awards Founder, Graham E. Cooke, added,
“Despite the unprecedented challenges faced by the aviation industry this year, Norwegian has demonstrated unrivalled resilience, allowing it to continue delivering excellent customer service. Well done to Norwegian for winning ‘Europe’s Leading Low-Cost Airline’ for the sixth year in succession.”
Norwegian Air operates a modern fuel efficient fleet and offers guests value and choice throughout their journey including free ‘gate to gate’ Wi-Fi allowing customers to remain connected throughout their onboard experience. The carrier is the world’s fifth largest low-cost carrier (LCC) and carried over 36 million passengers in 2019. Norwegian also received awards for “Loyalty Program of the Year’ and ‘Best Customer Service’ at the 2020 Freddie Awards for their Norwegian Reward loyalty program. Additionally, the airline was voted ‘Europe’s Best Low-Cost Airline’ by passengers at the SkyTrax World Airline Awards from 2013-2019 as well as ‘World’s Best Low-Cost Long-Haul Airline’ for the past five years. Norwegian Air employs over 11,000 team members worldwide.
Source: Norwegian Air